Post by Rupa on Dec 5, 2023 8:24:10 GMT
Learning how to use this tool is quite easy thanks to its intuitive interface and rich documentation. The price of Livechat integrated with ChatBot depends on the plan and the number of users and starts at $16 per month per user.
Chatbot vs voicebot
Source: ChatBot (https://www.chatbot.com/)
Voicebot InteliWISE – makes appointments with customers, reminds Email List them of appointments, reschedules appointments, calls phone numbers and completes data in CRM without the need for a consultant. It’s a solution that allows you to create voice assistants that can communicate with customers via phone or live chat. The price of Voicebot InteliWISE depends on the plan and the number of users and starts at PLN 99 per month per user.
Chatbot vs voicebot
Source: ChatBot (https://inteliwise.com/)
A key consideration when choosing a chatbot or voicebot is, of course, cost. At first glance, a voice bot may seem more expensive to implement. After all, it requires additional technologies related to speech recognition and synthesis.
However, when comparing the overall budget, the differences are not that big. The two largest cost items for both technologies are the licensing fee for the use of the conversational AI engine, and the cost of the developers and customer support team to configure and continuously develop the bot.
AI engines are now becoming cheaper and more accessible. E.g. solutions in the AI-as-a-Service model allow you to use ready-made models without having to build your own from scratch. In general, the cost of building your chatbot starts at around £15k for an MVP version. Voicebots can be 20-30% more expensive. So it’s worth analyzing additional factors, such as ease of integration and impact on conversions. This will help you decide which technology will work better for your business.
It is also worth remembering that “off-the-shelf” solutions, i.e. ready-made chatbots and voicebots available in a subscription model, are not the only option. For many companies, a tailor-made chatbot with its character, which will exactly meet expectations, may be a better solution.
Chatbot vs voicebot
Source: ChatBot (https://www.chatbot.com/)
Voicebot InteliWISE – makes appointments with customers, reminds Email List them of appointments, reschedules appointments, calls phone numbers and completes data in CRM without the need for a consultant. It’s a solution that allows you to create voice assistants that can communicate with customers via phone or live chat. The price of Voicebot InteliWISE depends on the plan and the number of users and starts at PLN 99 per month per user.
Chatbot vs voicebot
Source: ChatBot (https://inteliwise.com/)
A key consideration when choosing a chatbot or voicebot is, of course, cost. At first glance, a voice bot may seem more expensive to implement. After all, it requires additional technologies related to speech recognition and synthesis.
However, when comparing the overall budget, the differences are not that big. The two largest cost items for both technologies are the licensing fee for the use of the conversational AI engine, and the cost of the developers and customer support team to configure and continuously develop the bot.
AI engines are now becoming cheaper and more accessible. E.g. solutions in the AI-as-a-Service model allow you to use ready-made models without having to build your own from scratch. In general, the cost of building your chatbot starts at around £15k for an MVP version. Voicebots can be 20-30% more expensive. So it’s worth analyzing additional factors, such as ease of integration and impact on conversions. This will help you decide which technology will work better for your business.
It is also worth remembering that “off-the-shelf” solutions, i.e. ready-made chatbots and voicebots available in a subscription model, are not the only option. For many companies, a tailor-made chatbot with its character, which will exactly meet expectations, may be a better solution.
